Return and Refund Policy
Last updated: November 15, 2023
Thank you for shopping at Transport linx containers.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
At Transportlinx Containers, we strive to ensure your complete satisfaction with your purchase. We understand that circumstances may change, and we are committed to providing a hassle-free return process for our customers. Please review our return policy below:
30-Day Return Window: We offer a generous 30-day window for returns, starting from the date of delivery. If you wish to return your shipping container within this period, please get in touch with our customer service team to initiate the return process.
Free Returns: We believe in making the return process as convenient as possible for our customers. Therefore, we offer free returns on all eligible shipping containers within the 30-day return window. You will not incur any additional costs or fees for returning your item.
Eligibility Criteria: To qualify for a return, the shipping container must be in its original condition, free from any damage or modifications. Please ensure that all accessories, manuals, and accompanying documentation are included in the return package.
Return Process: To initiate a return, please contact our customer service team via email or phone. We will guide you through the return process and provide you with a return authorization number. This number is essential for processing your return and ensuring a smooth and efficient experience.
Return Shipping: We will provide you with detailed instructions on how to return the shipping container. In most cases, we will arrange the return shipping for you and provide you with a prepaid shipping label. Simply package the item securely using the original packaging or equivalent protective materials and affix the provided shipping label. Drop off the package at the designated shipping carrier location, and we will handle the rest.
Refund or Exchange: Once we receive the returned shipping container and verify its condition, we will initiate the refund process. You will receive a full refund for the purchase price, excluding any shipping charges paid initially. If you prefer an exchange for a different shipping container, we will gladly assist you in finding a suitable replacement.
Please note that certain exclusions and limitations may apply to our return policy. These may include customized or specialty containers specifically tailored to your requirements. Our customer service team will provide you with all the necessary information regarding any specific return conditions applicable to your purchase.
We value your satisfaction and are committed to resolving any issues promptly and professionally. If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer service team for assistance.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@transportlinxcontainers.com